Shipping policy

All packages are shipped by BPost in Belgium. The delivery costs for any order placed are fixed and indicated on the correct summary of the order, before validation thereof. Unless otherwise indicated, delivery is made to the address indicated when ordering.

Delivery times are expressed in working days (Monday to Friday). We undertake to process the order within a maximum of seven days from the day following payment of the order.

Orders shipped outside the European Union may be subject to import duties, customs duties or charges imposed by the destination country. The additional costs are the responsibility of the customer.

Shipping costs   include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.